tkjm's Privacy Policy

Introduction & Scope

tkjm ("we", "our", or "platform") operates a secure and reliable online casino and betting service for users in Bangladesh. This privacy policy explains what types of personal information we collect when you use the tkjm website, how we use that information, and how we keep it secure.

This policy applies to all users of the platform — whether you are a website visitor, a registered member, or a user of any service. By using our services, you are considered to have given your consent to the terms of this privacy policy.

The information described on this page applies only to tkjm's own services. Third-party websites or services may have their own privacy policies, for which tkjm is not responsible.

Information We Collect

tkjm collects various types of information, as described below:

2.1 Information You Provide Directly

When you register on our platform or use our services, we collect information that you provide yourself:

• Your full name and username
• Email address and mobile number
• Date of birth (for age verification — services are provided only to those aged 21 or above)
• Payment method details (bKash, Nagad, Rocket, or Upay account number)
• Documents required for identity verification

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type and operating system
• Date, time, and duration of visits
• Page view and click data
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

We store records of deposits and withdrawals, betting history, and details of all financial activity carried out on the platform.

Purpose of Using Information

tkjm uses your information only for specific legitimate purposes. We generally use information for the following reasons:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals
• Preventing fraud, deception, and money laundering
• Ensuring responsible gaming and age verification
• Providing customer support and resolving issues
• Improving platform security and technical standards
• Informing you about relevant offers and updates (with your consent)
• Meeting legal obligations

Your information will never be sold to third parties or used for unnecessary commercial purposes.

Information Sharing & Third Parties

tkjm may share your personal information with certain parties in limited circumstances:

4.1 Payment Processors

Necessary information may be shared with payment methods such as bKash, Nagad, Rocket, and Upay to complete transactions. This information is used only for transaction verification and processing.

4.2 Technology & Service Providers

Minimum necessary information may be shared with trusted technology partners who assist in operating the platform. These partners are bound by strict confidentiality agreements.

4.3 Legal Requirements

Information may be disclosed in response to court orders, lawful requests from law enforcement agencies, or to meet legal obligations.

4.4 Business Transfers

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred. In such cases we will notify you in advance and the standards of this privacy policy will be maintained.

Cookies & Tracking Technology

tkjm uses cookies to improve services and make the user experience smoother. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: Necessary for the platform to function properly — login sessions, security functions, etc.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to understand site traffic and usage patterns.

5.2 Cookie Control

You can control or reject cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

Data Security Measures

tkjm has implemented industry-leading security measures to protect your information:

• Data transmission secured through SSL (Secure Socket Layer) encryption
• Stored data kept in an encrypted state
• Firewalls and security protocols to prevent unauthorized access
• Employee access to data limited on a need-to-know basis
• Regular security audits and reviews
• Suspicious activity detection systems

No digital system is 100% secure, but tkjm makes every effort to protect your information. If a security breach occurs, we will notify you as quickly as possible.

Data Retention Period

tkjm retains your personal information for as long as it is necessary or for the period required by legal obligations.

• Active account data: retained for the entire duration the account remains active.
• Inactive account data: retained for a set period following the last activity.
• Financial transaction records: retention for the period specified under applicable law is mandatory.
• Even after an account is closed, some information may be retained for legal or dispute resolution purposes.

Your Rights

As a tkjm user, you have certain important rights over your own information:

8.1 Right to Access Information

You may request to know what information we hold about you. Upon a written request, we will provide you with this information.

8.2 Right to Correct Information

If any of your stored information is incorrect, you may request a correction. We will update the information after appropriate verification.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may opt out of our marketing communications at any time. To do so, contact our support team.

To exercise any of the above rights, please contact us using the contact details provided below.

Protection of Children & Minors

tkjm strictly provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration and additional verification documents may be requested in suspicious cases. If we receive evidence that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

Policy Changes & Updates

tkjm reserves the right to change or update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated policy on this page
• Note the date of the change
• Notify registered users by email where necessary

Continued use of the platform after any changes will be considered as your consent to the updated policy. We therefore recommend visiting this page regularly.

Relationship with Other Policies

This privacy policy works in conjunction with tkjm's other policies. We recommend reading the following policies as well:

• Terms & Conditions — overall terms for using the platform
• Responsible Gaming — information on safe gaming practices and support
• FAQ — answers to common questions

If any conflict arises between these policies, the relevant specific policy will apply.